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\section*{Meetings with Real Customer and Executives}
Our meetings with Joe and Miles were both very fruitful.  They took us
from a flimsy outline of our product's needs to a much better
understanding of a full-blown courier tracking and management system.
One of the most relevant issues raised, and relatively resolved, was
how our team would have to deal with the HIPAA privacy laws in effect
on the tracked goods.  An understanding came that we can have almost
all the information in the world on a specimen as long as it did not
connect directly to a patient or other person covered under HIPAA.
Also, our true scope of when a specimen enters or leaves our hands was
raised.  It happens to be rather simple in that we start tracking a
specimen when it is entered by a client (like a hospital wanting tests
done on blood) into our system and then we leave it to other
authorities when the specimen is unloaded to the labs personnel.  One
very large issue we discussed was about how the priority routing of
couriers between destinations was to be done and could routes be
dynamic while a courier is driving.  This ended up not being very much
a concern since all we must do is interface to a system currently
being worked on by a PhD candidate, and the candidate's system will
handle all of that for us.  However, the issue of users of our system
and their priorities was raised and made apparent that, unlike what we
thought before, we needed the ability to have multiple levels of users
ranging from global admin users to local accounts that even further
have constraining permissions for reading, modifying, and viewing
certain specimen tracking information.

\section*{Meeting with Upper Management Classroom Team}
One issue that was brought up was about how we handle urgent requests
to pickup specimen.  Another issue was how to manage the data related
to all the samples/specimens available.  Should the courier be
required to know everything about the samples they currently have?  We
decided that it was not possible for the courier to know too many
specific details about samples other than important properties such as
the item needing to be frozen and its expiration time, because of how
much time the couriers will have the specimens.  Another issue was how
locations are chosen as destinations and their priorities.  This issue
was resolved by describing that the handling of location priorities is
to be done by a PhD candidate's routing system that we will interface
with.  Another issue that was brought up was the complexity of the
interactions of the modules.  It was suggested that the interactions
should be made simpler for the users.

\section*{Meeting with SharingBooks Team}
One major issue is that there currently exists, for the SharingBooks
team, a very similar app on Facebook that appears to be very powerful
than what they had planned on.  We raised the issue whether their
product is more competitive or a better choice than the one currently
available.  We also raised concerns about how one would obtain a book
after they found one.  It appears that there are only two modes of
obtaining the book: have the book physically picked up/dropped off or
have the book shipped.  These two methods seemed to be very limited
and the team was also very vague when it comes to how the process for
the transaction would go.  We also raised the issue of privacy and the
scope of who should be able to see what books you have, especially
amidst the privacy concerns of Facebook.

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